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Secure Operating Centre (SOC)

Learn about what's NOT installed in your vehicle
CSE maintains a comprehensive infrastructure to power and support the Connex module installed in your vehicle and its supporting services. The backbone of this infrastructure is our Secure Operating Centre (SOC).
Maintained by our team of highly-trained and extensively-screened staff, the SOC plays various roles to ensure your security and convenience.
Learn more about the key functions contained within the SOC:
CUSTOMER SERVICE CENTRE

Our Customer Service Centre can assist you with:
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Product information |
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Billing enquiries |
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Administrative functions |
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4. |
Topping up your credit (for commands or alerts received from the Connex module) |
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Just call us at 1-300-880-333 and speak to any of our friendly Customer Care Consultants.
If you prefer, you can send us an email at customercare@cobraconnex.com.my and our Customer Service representative
will get back to you as soon as possible. |
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